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Director Benefits and Travel Insurance, for not-for-profit employee benefits and insurance client, Mississauga.

Marberg Job Number:  2163.
Job Type:  Full Time Permanent.
Target Compensation:  From $100,000 per annum, with comprehensive benefits plan.
Regular Work Hours: FULL TIME HOURS: 8:30 am to 4:30 pm, with 1 hour lunch break, Monday to Friday (35.0 work hours per week).  Occasional overtime required according to business need.
Work Location:  Hybrid; 3 days onsite, with Thursdays mandatory.  2 days remote-based.
Travel Requirements:  Occasional travel within the GTA, Ontario and Canada.

Responsibilities Summary:  
Leadership Responsibilities (Direct Supervisory):  Currently responsible for 1+ direct reports.

Position Description: 
Responsible for direction, management and development of comprehensive employee benefits and travel insurance plans for faith-based, not-for-profit employers, designed to protect member organizations’ financial assets, and create savings for redeployment towards organizations’ mandate and activities. Will oversee strategies and activities for program administration, underwriting and risk management, customer service and member retention, and marketing and membership growth.

  • Engage in consultative selling strategies and present service offerings on a problem- to -solution basis and collaborative member stance.
  • Design and price new benefit plans following needs analysis and implement new plan members into benefits and travel insurance program.
  • Conduct educational seminars for employees to alert them to drug costs/dispensing fees and increase consumer awareness and participation with benefit cost measures.
  • Implement and manage risk management practices with the objective of managing claim costs.
  • Negotiate and implement annual renewal pricing for both the benefit and travel plans. securing greatest return on investment for member benefit dollars.
  • Monitor members’ quarterly claims, and investigate claims activity where loss ratios are high to rule out unnecessary usage or fraud.
  • Effectively manage supplier relationships, including Insurers, Claims Administrators, Actuaries and Nursing Providers.
  • Visit with member organizations to discuss service experience and advise on enhanced product features.
  • Network with benefits consulting services.  Stay abreast of trends and best practices in benefit design and implement improvements where appropriate.
  • Monitor legislative developments and compliance requirements.   Ensure compliance with Ontario Occupational Health and Safety legislation for head office, and provide related advisory services to larger membership.
  • Create and publish newsletters regarding benefit issues, new claim procedures and benefits plan changes.
  • Prepare regular Board reports concerning product trends, issues and the financial performance.  Advise Board on renewal pricing recommendations and obtain approvals.
  • Additional program direction, management and development activities and responsibilities as required.

Education: Post Secondary Degree or Diploma in Business Administration or related discipline, or equivalent combination of education and work experience.
Preferred Work Experience:  Approximately 15+ years of progressive, related experience in life, dental and health benefits plan program management and development.  Excellent opportunity for seasoned professional looking for career stability.  Position open due to retirement.
Preferred Sector Experience:  Knowledge and experience with not-for-profit sector and faith-based organizations preferred.  Both professional and senior volunteer experience is applicable.
Leadership Experience and Skills:  Demonstrated record of effective leadership, mentorship and team development experience and skills.

Technical and Language Skills Requirements:  

  • General proficiency with MSOffice Word, Excel and Outlook.
  • Superior English communication skills, including advanced level business writing skills, and verbal presentation skills suitable for a diverse range of audiences including senior leadership.
  • Fluency in French is an asset.

Task -Based Qualifications and Additional Attributes:

  • Strong customer service experience, managing a portfolio of clients, and representing similar insurance products and services.
  • Underwriting experience preferred.
  • Demonstrated record of professional conduct and character. Responsible, reliable and works to deadlines.
  • Pleasant and courteous.  Demonstrated commitment to client service and professional representation of the organization.
  • Proven ability to professionally handle confidential information and exercise good judgement in the interpretation and application of instructions and organization policy.  Proven ability to respond to sensitive and confidential matters with tact, discretion, and excellent judgement in the interpretation and application of instructions and organization policy.
  • Demonstrated team leadership skills, with the ability to motivate and engage with a diverse group of internal and external stakeholders, at all levels of seniority.
  • Strong relationship management skills including client and vendor relations management, business networking, negotiation, change management and consulting/advisory skills.

Additional Requirements: 

  • Must be legally entitled to work in Canada, providing satisfactory documentation upon request.
  • Ability to work both remotely and onsite, abiding by organization health and safety policies.
  • Ability to declare personal Non-Conflict of Interest in execution of position responsibilities.
  • Satisfactory Background Checks and Employment References.

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.

Please note that Marberg Staffing updates job posts regularly, and external job boards may not reflect these changes in a timely fashion. Please refer to for the most current information including salary range.

Please note that Marberg Staffing only accepts applications through Indeed.caLinkedIn and

Candidates are only contacted via official phone call or email from Marberg Staffing. Please disregard any initial contact through other mediums such as text message or social media.

Marberg is committed to supporting workplace diversity and inclusivity, to reflect the demographic profile of all Ontarians.  Applications are encouraged from equity seeking groups including people of colour, Indigenous people, individuals with disabilities, and people from the LGBTQ2S community.

Job ID: 2163

Location: Canada Ontario Mississauga

Category: Administrative, Business Operations, Insurance

Salary: Competitive



Number Of Positions 1

Pay Rate 100000

Date Updated 08/01/2024

Status New

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