Seeking for 3 Client Service Representative required assisting in a Provincial Government Project.

Job ID: 8415

Location: Ontario Toronto

Category: Communications and Marketing, Government

Salary: Hourly Rate

Hourly Rate: $18/hr

Responsibilities

  • Provide information and resolves telephone and written enquiries
  • Managers the input of learner records into the Client Management System database.
  • Receiving external/internal calls, identifying/analyzing the nature of each inquiry or complaint
  • Documenting training provider and client complaints to determine appropriate response
  • Prioritizing, informing and forwarding complaints to appropriate ministry staff
  • Promoting voluntary compliance with regard to training requirements and standards


Qualifications

  • Must have strong proficiency on MS Office such as Word, Excel and Outlook.
  • Ability to work independently with a fast pace team environment.
  • Advance oral and written communication and interpersonal skills
  • Strong organizational and analytical skills to identify issues and in determining and realigning priorities in response to competing deadlines

Number Of Positions 3

Pay Rate

Date Updated 03/25/2019

Status Filled