Client Representative Assistants required for Provincial Government Ministry, downtown Toronto.
Job #165
Compensation:  up to $24/hr

Researching, obtaining and providing information and reports by searching through information systems and files to obtain for external/internal Clients
Ensuring that information is only released when proper external and internal authorization for release has been obtained
Receiving incoming telephone calls, correspondence
Receiving authorization to release information from appropriate individuals and referring Clients to appropriate areas for additional information when necessary
Composing correspondence for the purpose of responding to and following up on requests for reports/information utilizing a variety of software packages, proofreading and distributing as required
Providing a variety of administrative duties including faxing, photocopying and collating documents
Assisting with various assignments and research projects as requested

Post secondary degree or diploma
At least 3 years of relevant experience in client facing administrative support/customer service
Above average listening and interpersonal skills: ability to interact with wide range of stakeholders and the general public with professionalism, courtesy and empathy
Fast and accurate data entry skills; superior attention to detail
Oral communication skills: to explain or clarify policies and procedures
Communication skills to respond to Client requests for service and information
Reasoning and problem solving skills are required to respond to on-going Client requirements
Knowledge of Client service standards and applications to provide effective Client service delivery by ensuring Client requests are dealt with in a timely, courteous and accurate manner

Job ID: 165

Location: Canada Ontario Toronto


Salary: Competitive



Number Of Positions 3

Pay Rate 24

Date Updated 04/05/2019

Status New

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