Claims Assistant required to provide organizational and administrative support to Claims Managers, specifically:

  • Supporting claims managers in the effective management of claims
  • Timely logging of claims & maintaining of claims entries including processing of reserves on  internal claims systems.
  • Timely & accurate processing (including review & agreement where appropriate) of invoices & payments
  • Assist the Claims Managers by preparing documentation to help them evaluate and report on specific claims.
  • Produce and maintain reports, bordereaux and databases to enhance data presentation, analysis, and storage.
  • Liaise with service providers, brokers and other stakeholders to support the effective management of claims.
  • Assist in the review of claims where appropriate.
  • Preparation of meeting packages, attending of internal & external meetings as well as taking and distribution of minutes where required.
  • Ownership of claims as directed and delegated by a Claims manager.
  • Help with necessary auditing and reviewing of internal and external claims files.
  • Provide input to Underwriters during the review of existing Insureds’ claims experience.
  • Comply with standards for timeliness of contact, follow-up and payments.
  • Prepare claims summaries and respond promptly to reinsurance queries.
  • Provide a professional service to brokers & external stakeholders in person, writing, email and telephone.
  • Maintain and develop key relationships with key brokers & external stakeholders, responding to stakeholder queries in an accurate and timely fashion.

Skills and Abilities

  • Analytical skills: problem solving (broad-based, analytical, conceptual, creativity), analysis of financial statements, financial assessments of claims, data analysis, decision-making
  • Work management skills: time and workload management, self-starter
  • Interpersonal skills: ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening.
  • Functional knowledge & understanding claims management process, basic understanding of relevant focus group claims.
  • Outcome focused, self-motivated, flexible and enthusiastic.

Excellent career opportunity with top rated insurance company, central downtown core location near GO Station.

Job ID: 220

Location: Canada Ontario Toronto

Category: Administrative

Salary: Competitive



Number Of Positions 1

Pay Rate 23

Date Updated 10/06/2019

Status New

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