Bilingual Service Technician required for leading paper handling company.
Position Type: Full Time Permanent
Compensation: $45 000 per annum + benefits
Core Hours: 8:30 am to 5 pm, Monday-Friday
- Lead set up, testing and installation of new equipment using a precise and thorough approach to ensure functionality.
- Educate customers on use and maintenance of their equipment using an accessible approach.
- Effectively diagnose equipment and network issues, providing timely troubleshooting and return to functionality.
- Provide broad customer support in person, by phone, and by remote video in English and French.
- Build and maintain positive working relationships with customers and other team members.
- Complete clear and detailed reports to maintain precise record of service.
- Demonstrated ability to install, repair, service, test and troubleshoot technical equipment along with strong problem solving skills to quickly diagnose and resolve network connectivity issues.
- Excellent French and English, both written and verbal, with the ability to fluently communicate both formally and informally, employ excellent customer service, and integrate knowledge of applicable technical and industry language.
- Strong ability to work in flexible environments both at home and in an office with minimal supervision.
- Handy with tools.
- Proven record of punctuality and reliability from previous employers.
- Adaptable, confident approach in working with customers and acquiring working knowledge of equipment.
- Valid driver’s license.
- Ability to meet moderate workplace physical requirements which include bending and lifting up to 50 pounds/lbs.
- Prior network troubleshooting skills a definite asset.
We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.
Please note that Marberg Staffing updates job posts regularly, and external job boards may not reflect these changes in a timely fashion. Please refer to https://marberg.com/career-portal for the most current information including salary range.
Job ID: 815
Location: Canada Ontario Concord
Category: Bilingual, Business Operations
Number Of Positions 1
Pay Rate 45000
Date Updated 09/06/2020