Appeal Services Officer – Bilingual

Appeal services officer– bilingual, required for government agency located in downtown Toronto.

Job #1006
Job type: Temporary, full time hours, initial term 6 months
Compensation: $25-$30/hr
Work location: Downtown Toronto office


  • Conduct initial review of case documentation to prepare appeal for processing
  • Process, monitor and update case files in database
  • Create/maintain a pool of “Hearing Ready” case files
  • Facilitate dormant/inactive appeals processing
  • Correspond with applicants to ensure all required information is in place
  • Ensure information privacy protection protocols are in place


  • Thorough knowledge of legal and appeal processes
  • Familiarity with Freedom of Information and Protection of Privacy Act
  • Excellent written and oral communications skills – both English and French – for dealing with applicants and internal staff
  • Experience in a position where diplomacy and tact are integral to customer service
  • Skilled in MS Office and electronic database systems, to enter, search and manipulate data
  • Superior organization skills to manage significant volume of cases.

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.  

Please note that Marberg Staffing updates job posts regularly, and external job boards may not reflect these changes in a timely fashion. Please refer to for the most current information including salary range.  

Please note that Marberg Staffing only accepts applications through Indeed.caLinkedIn and

Job ID: 1006

Location: Canada Ontario Toronto

Category: Bilingual, Government, Legal

Salary: Competitive



Number Of Positions 1

Pay Rate 25.84

Date Updated 12/14/2020

Status New

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